Frequently Asked Questions
Don't see your question here, chat with us!
I used to have an account, but I can't seem to access it anymore?
Your account might have been temporarily suspended due to inactivity, missing information, or suspicious activity. Please contact us via our chat, via email, or via this contact form so we can take a look at why your account may have been disabled.
I forgot my password! How do I reset it?
Oh no! It happens, and we've got you covered. You can go to the login page, and click on the Forgot Password link. You will receive an email at the registered address with instructions. Still can't access you account? Feel free to contact us to help you troubleshoot the problem!
If you're able to log in and would like to change your password, you can go to your account home page and click on the Change Password link at the bottom of the right hand side.
If you're able to log in and would like to change your password, you can go to your account home page and click on the Change Password link at the bottom of the right hand side.
I need to change my address or my phone number. How do I do that?
Once you log in, you can access your account information and update the information there. If you spot an error that you can't change or have a any questions about your account, please let us know immediately so we can help.